As a "support service docent," I sometimes provide assistance and training with computer and Internet-related tasks.  If you are a Volunteer or Docent with the California State Parks in the San Luis Obispo Coast District, feel free to contact me  mike@[remove]mikebaird.com, 805-704-2064, Morro Bay, for possible assistance, which can be done by e-mail, phone, and/or personal visit.
"I like to teach people how to do things they can't figure out themselves, especially in exploiting technology -- as in communicating electronically, searching for information online, or in creating, sharing, and preserving intellectual property using the Internet.    Rather than doing a routine task myself, if I can teach other docents or CCNHA staff  how to do the same thing, then I have helped achieved a larger goal of making for a more productive and enriched docent community.  When we move on, all of our prior value in the organization may well be measured by future generations only in terms of the intellectual property we left  behind."

Job Description: Teach computer- and Internet-related skills to volunteers and docents on an opportunistic and voluntary basis. Implement technology-related projects as an individual contributor. Act as a resource for answering questions related to technology, possibly including the new generation of computer-based interactive displays in the museum, installation of web cams, etc.

To give you an idea of what it is I do...here is a list of the few projects I've started over the past couple of months:

• scan in old photos and maps to support docent walks and docent training
  (see for example http://morro-bay.com/photos-maps/ and 
  http://morro-bay.com/morro-rock/index.htm)
• create docent tutorial materials (Sussman training)
  (see for example http://morro-bay.com/docents/freeman-hall/sussman/)
• create maps for the bird festival
  (see for example http://morro-bay.com/birdfest/)
• scan in logos for letterheads or correspondence
  (see http://morro-bay.com/docents/promo/archive-ca-state-park-logos/)
• make promotional brochures for docent-led walks
  (see for example http://morro-bay.com/docents/promo/half-hr-walks/half-hour-walks-aug4-sept2-2002.htm)
• fix people's e-mail programs, show them how to use Outlook
• document docent-led activities (for enjoyment, docent training, and visitor education)
  (see http://morro-bay.com/docents/)
• create electronic timesheets (Excel) to make monthly hours reporting easier
  (see http://morro-bay.com/docents/timesheet/blank-docent-timesheet-rev-7-29-02.xls)
• promote docent activities on morro-bay.com
  (see http://morro-bay.com/)
• teach people how to publish on the Internet
  (see for example http://members.tripod.com/mb-poison-oak/)
• show people how to print out attachments from e-mail, or pictures from web browsers (Internet Explorer, Netscape Navigator, AOL...)
• recommend free programs to deal with pictures on your computer 
  (see for example http://www.irfanview.com/ courtesy of the Wightmans)
• develop an article for possible submission to Nature Notes (http://morro-bay.com/docents/mike-baird/nature-notes/unamuno-1587/)
• creation of morro-bay.com Docent Pages (http://morro-bay.com/docents/) as a place to aggregate and preserve all of the above
• Planning documents for enhancement of morrobaymuseum.org web site (.jpg) (.mix requires Microsoft PhotoDraw)

Unrelated to technology, I also:

• accompany docents needing a second partner on interpretative walks (primarily for extra safety and security... especially in MDO). Contact me if you need a second. 

Here are a few other areas where I expect to be asked to help someday:

• computer-based exhibit problem resolution
• web-camera problem resolution
• Internet connectivity questions at the museum
• provide mechanism for soliciting and receiving museum memberships online
• create "workgroup" solutions over the Internet, including better ways of creating and administering simple e-mail lists (see for example http://groups.yahoo.com/group/peregrinefalcon/).
  These workgroup tools can further enhance communications, to use the Internet to share ideas, materials, calendars, scheduling...publish and distribute meeting minutes, etc.
• teach how to create “PowerPoint” presentations for things like Monday Morning Mind Walks, school presentations, etc.
• teach interested docents how to better use e-mail (reducing paper and postage costs, avoiding “spam”…)
• publish, or teach how to publish, one's own “Docent/Walk/Activity web pages”
• publish on websites, items used in presentations such as maps, sketches, and illustrations… so such intellectual property never gets lost, and is more convenient to access and share in the future
• create convenient handouts, business cards, “bookmarks,” etc. for visitors.
• sell museum store items via the Internet (increase revenue)
• replace some expensive printed learning aids (especially for students and teachers in schools) with electronic versions, which can be distributed at no cost.
• the list of possible ideas is limitless. I’m willing to spend time with any volunteer or docent, or related State Park employee, who might be interested in achieving any of the above or related benefits. If nothing else, I’m the guy to call if you can’t figure out how to open that important attachment in your e-mail.

Below is preserved for reference, portions of a much earlier working document attempting to delineate my duties. 

Tuesday, May 21, 2002 DRAFT Job Description

Background: An essential activity in the docent community is the creation and dissemination of information, or what might be called Intellectual Property (IP), to “teach, direct, support, and help” park visitors. Docents spend a lot of time preparing such material. Customers (other docents, park visitors, students) often only benefit from such Intellectual Property through personal interactions with the docent. Many docents have no access to, nor knowledge of how to use, the Internet and/or Personal Computers. Learning how to use these tools can open whole new horizons, increase productivity, and improve the docents’ work products. Intellectual Property often resides solely in the minds of docents, or in documents not readily available to others. The impact of docents, while substantial, is not always optimized. If a docent is inactive, much of the value of the Intellectual Property capital is lost, or not easily accessible and reproducible. 

Information technology (especially, the use of Personal Computers and the Internet) can make docents much more efficient and can add to their fun. Some examples of Technical Stuff I could help with & Related Benefits:

• Improve docent productivity and impact on customers.
• Docents receive recognition and job satisfaction by being more productive and visible.
• Put docent materials into digital form (electronic desktop documents, web sites…) to improve docent training or  customer education.